Privacy Policy
Effective Date: 04 December 2024
Hedon Club ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and protect your data when you visit our website or use our services.
Scope
This Privacy Policy applies to our website, associated platforms, and services, including interactions with partner gyms and service providers. By using our services, you agree to the terms of this Privacy Policy.
What Data We Collect
We may collect the following types of data:
- Personal Information: Information such as your name, contact details (e.g., email address and phone number), date of birth, and preferences for our services.
- Health Data: Information related to your fitness, medical history, or health status, required to assess suitability for treatment and tailor protocols.
- Transaction Data: Payment details necessary for processing your transactions (handled by secure third-party processors).
- Usage Data: Information such as IP address, browser type, device information, and website activity.
- Marketing Preferences: Your preferences for receiving promotional communications.
How We Use Your Data
We collect and process your data for the following purposes:
- Service Delivery: To assess eligibility, customize IHHT protocols, and provide our services.
- Safety and Compliance: To ensure safety during treatments and meet legal or regulatory requirements.
- Partner Support: To share relevant information with partner gyms, if requested, for operational or safety purposes.
- Payment Processing: To process transactions securely.
- Analytics and Improvement: To monitor website performance and improve user experience.
- Marketing: To send updates and promotional materials based on your preferences.
Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you explicitly provide it, such as agreeing to share health data or receiving marketing communications.
- Contractual Necessity: To fulfill our obligations, such as delivering booked services.
- Legitimate Interests: To improve our services, maintain security, and operate our business.
- Legal Obligations: To comply with applicable laws and regulations.
How We Share Your Data
We may share your data in the following scenarios:
- With Partner Gyms: Limited data may be shared for safety reasons during treatments.
- With Third-Party Service Providers: We use service providers for tasks such as data storage, email communications, and analytics.
- For Legal Compliance: We may disclose data when required by law or in response to legal proceedings.
Data Storage and Security
- Storage Locations: Your data is stored securely within the European Union and, where possible, Switzerland.
- Security Measures: We implement encryption, secure access controls, and regular monitoring to protect your data from unauthorized access or breaches.
Retention Period
We retain your personal data only as long as necessary for the purposes outlined in this policy, including:
- Transaction data: Up to seven (7) years for compliance with financial and legal requirements.
- Health and fitness data: Retained during active engagement and securely deleted upon inactivity or at your request.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze website performance.
Types of Cookies We May Use:
- Essential Cookies: Required for website functionality.
- Performance Cookies: Help us analyze and improve user experience.
- Marketing Cookies: Used for targeted advertisements (with your consent).You can manage your preferences using our cookie banner.
Contact Us
For any questions, concerns, or requests regarding your data, please reach out via email: team[at]hedonclub[dot]ch.